CCG offers cleaning packages to meet your specific requirements and in the most cost effective way, delivering at the professional high standards that you expect from your carpet cleaning service.
Schedule your appointment today, we look forward to working with you.
Scheduling your cleaning service quickly and easily using our online booking system.
- Simply tell us what service you are looking for,
- Tell us about the job
- Select a date and time
- Enter your info and confirm
You will then recieve an email confirmation. Thank you for thinking of Clean Carpet Croup!
Terms and Conditions
Carpet Clean Group (CCG)
Carpet Cleaning Disclaimer
Prices are subject to change. One area equals any room up to 250 square feet; combined living areas may be considered as two rooms. Areas exceeding 250 square feet will be priced as additional areas. Baths, halls, staircases, large walk-in closets, and area rugs are priced separately. Sectional sofas may not be separated. Sofas over 7 ft. and certain fabrics may incur additional charges. $64.95 completed job minimum required. Portable equipment may be required for areas above the 2nd floor or if guaranteed adjacent parking is not available. Use of portable equipment may result in a higher required portable job minimum, a portable surcharge or a price increase, with necessary price adjustments made at time of service. Contact National Cleaning Specialists for more information.
Tile and Grout Cleaning
Prices are subject to change. Tile cleaning service applies only to Ceramic and Porcelain tiles. An area for tile and grout cleaning is described as a foyer, bathroom, kitchen, laundry room, dining room, or living room. An area/room equals any room/area up to 100 square feet; combined living areas may be considered as two or more rooms. Areas exceeding 100 square feet will be priced as additional areas. Pre-existing conditions and/or damage may affect pricing or ability to properly complete cleaning. Shower stall and tiled countertop cleaning is available at participating locations only. $59.95 completed job minimum required. Portable equipment may be required for areas above the 2nd floor or if guaranteed adjacent parking is not available. Use of portable equipment may result in a higher required portable job minimum, a portable surcharge or a price increase, with necessary price adjustments made at time of service. Contact your local National Cleaning Specialists for more information.
CARPETS & UPHOLSTERY
CAUTION- Walking from a wet carpet onto a hard surface can be very slippery! Please put a rug or towel on hard surfaces as a reminder. For health & safety, keep children & pets off recently cleaned carpet for at least 4 hours or until completely dry. Most of the drying & Fiber Protection penetrating dye sites of the carpet, takes place in the first 4 hrs.
To avoid stains or rust spots, please do not put any small items such as lamps, tables, chairs, etc., back on the carpet until after 24 hours. Do not remove any pads or blocks our technicians may have placed under furniture until the carpet is completely dry – usually in 48 hours.
Rippling can occur under certain conditions even when carpet is properly installed. Adhesive that holds the backing together can absorb moisture and expand. In most cases, this rippling will disappear within 72 hours.
Note that in some instances, cleaning/treatment of carpets (due to the sudden rise in humidity) can trigger the alarm on Carbon Monoxide Detectors. There is no need for concern.
Some stains are difficult to treat and while every effort is made to treat all stains, we cannot guarantee complete elimination. Urine or other animal stains can remove the color from fibers and such stains cannot be removed. Pet owners should know that an odor may sometimes result from a fungus that is released upon washing.
If a technician finds on your premise, or reasonably believes he/she has found, hazardous waste, harmful materials (ex. asbestos or mold), or the presence of other materials such as substantial amount of powder carpet freshener, adhesives, or other cleaning agents, chemicals or materials, the Client understands that the presence of these materials may require additional cleaning and potentially multiple cleaning visits. Client agrees to assume all costs of additional steps to clean or otherwise address such condition. Client understands that these additional treatment costs are not part of initial Estimate or Invoice.
All returned checks are a minimum $50 charge in addition to the amount written.
Client must make provisions for & assumes the cost of damages resulting from failure to move heavy furniture & appliances such as beds, pianos, pool tables, refrigerators, safes, etc. Client must remove breakables & personal items of irreplaceable or high value from service area and, for safety, client agrees to notify Mother Nature’s Cleaning (CCG) and its representatives of any special moving instructions for all items on premises such as broken or unstable furniture, etc.
If client or authorized agent is not present during cleaning, CCG will provide the basic deep clean service and will provide no stain removal or additional services unless expressly discussed with the office prior to the appointment. Specific details must be included in the work order and approved by the customer ahead of time.
Client’s balance must be paid at the time of delivery of service. Client may pay by credit card or cash. An email receipt will be generated and emailed to the address on file.
Customer must notify office of any cancellation at least 48 hours in advance of appointment to avoid additional fees.
Customer must report any reappearance of spots, moisture problems, odors or other cleaning related issues within 5 days of service
Any dispute arising out of this contract shall be heard in Arapahoe County, construed according to Colorado law.
By accepting the scheduled appointment, the Client is affirming that they have the authority to authorize this treatment and they agree to be responsible for the costs associated with this agreement and the treatment. The Client expressly agrees to indemnify and hold CCG harmless for any actions pursuant to or arising out of this agreement, and as to any loss or damage to any property on the premises, in the impacted area or otherwise. CCG is further not responsible for any damage caused by the negligence or actions of the Client. Client agrees to remove from the service area any item, document, data or other property of value.
By accepting the scheduled estimate/appointment for rug pick up/ delivery, customer agrees to the following terms.
Customer understands that CCG cannot be held responsible for defects that may exist in rugs or carpets when they are placed into our custody. Customer agrees to accept our assessment of the condition of the carpet when received and further releases CCG from any responsibility for defects which appear after soil is removed.
Shrinkage may occur in rugs depending on the type and quality. CCG cannot be held responsible for this occurrence, however, we will stretch the rugs as much as possible to return them to their pre-wash conditions.
Fading, Color Changes, Dry Rot due to wear, sunlight, age or deteriorated material which disintegrates in the cleaning process is frequently not noticeable prior to cleaning, CCG cannot assume responsibility for these pre-existing conditions. Unstable colors may run when washed – pretesting for color fastness is completed on every rug, but color fastness cannot be guaranteed based on a spot test and CCG is not responsible for dyes which run in the cleaning process.
Stains that you cannot see could turn brown after cleaning. Such stains are caused by orange, grapefruit, watermelon or lemon juice; artificially sweetened soft drinks and similar such beverages. Urine or other animal stains can remove the color from fibers and such stains cannot be removed. Some stains are difficult to treat and while every effort is made to treat all stains, we cannot guarantee complete elimination. Pet owners should know that an odor may sometimes result from a fungus that is released upon washing.
Delivery of Area Rugs is estimated between 7-12 business days and shall be deemed approximate and is subject to delays not under control of CCG. Seller shall not be responsible for any failure in delivery for these causes.
Light cleaning of Area Rugs may not get to dirt trapped at the base of the weave. The method tamps out some of the dirt and uses spot treatment and cold water extraction to remove dirt and spots on the surface of the rug. Deep stain removal is not included in this cleaning method. Customer understands that this method can be used only a few times before the cleaning may achieve reverse results causing a muddy surface appearance. CCG is not responsible for long term damage caused to the rug and is not responsible for the outcome of a rug that has previously been cleaned using this method.
Rugs made from Viscose are very difficult to clean because of the nature of the material. Viscose is made of a lot of by-products spun and processed together into staple fiber strands, and you truly cannot know what exactly is in it. By accepting this estimate, customer understands the following risks:
Yellowing often occurs when viscose gets wet. We will try to lessen the yellowing but will not be able to remove it completely.
Viscose does not hold the dye well, and may fade when cleaned. We will do a spot test to see how much, but we cannot guarantee the
It has a tendency to shed, so we will be delicate when cleaning.
It is also likely stiffen when drying, so we will groom it, but may not get it as soft as it was before.
We will be very careful and do our best to counter each of these issues, but we may not be 100% successful and cannot replace the rug if further damaged by the cleaning.
CCG will assume no responsibility for Rugs left at our facility for over 30 days. Rugs left for more than 90 days will be discarded.